Status Page
Identified - The payment of transactions processed from November 8 to 10 will be delayed due to the bank holiday. Funding for these transactions will be made on Tuesday November 12 instead of Monday November 11.

We apologize for any inconvenience this may cause you.

Thank you for your understanding.

Nov 08, 2024 - 13:47 EST

About This Site

Welcome to the PayFacto status page. Use this page to stay informed about real-time incidents that may affect service availability. You can also view upcoming scheduled maintenance for various systems.

PayFacto Payments Operational
90 days ago
100.0 % uptime
Today
Interac Operational
90 days ago
100.0 % uptime
Today
Card Present Operational
90 days ago
100.0 % uptime
Today
Card Not Present Operational
90 days ago
100.0 % uptime
Today
Point Of Sale Operational
90 days ago
100.0 % uptime
Today
MaitreD' POS Operational
90 days ago
100.0 % uptime
Today
Veloce POS Operational
90 days ago
100.0 % uptime
Today
Reporting Portals Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
VelCloud Veloce Operational
90 days ago
100.0 % uptime
Today
Databoard MaitreD' Operational
90 days ago
100.0 % uptime
Today
Funding Operational
90 days ago
100.0 % uptime
Today
Funding USA Operational
90 days ago
100.0 % uptime
Today
Funding Canada Operational
90 days ago
100.0 % uptime
Today
MEV-WEB Operational
90 days ago
100.0 % uptime
Today
MEV-WEB Revenu Quebec (Quebec) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Completed - The scheduled maintenance is completed.
Nov 11, 09:39 EST
Scheduled - Please be advised that the Merchant Portal will be temporarily unavailable starting at 8:30 a.m. EST on Saturday November 9, 2024.

You will be advised once the maintenance is completed.

We expect the portal to be back online by Sunday November 10.

Nov 8, 14:14 EST
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

Unresolved incident: Upcoming Remembrance Day Funding Delay (Canada).

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.