Status Page
Monitoring - Our banking partner has confirmed that there is a delay in deposits scheduled for October 17, 2025, affecting transactions made on October 16.

These transactions will be deposited by the end of the day. However, depending on your financial institution, some deposits may not be received until Monday.

We sincerely apologize for any inconvenience this may cause.

Oct 17, 2025 - 16:32 EDT

About This Site

Welcome to the PayFacto status page. Use this page to stay informed about real-time incidents that may affect service availability. You can also view upcoming scheduled maintenance for various systems.

PayFacto Payments Operational
90 days ago
100.0 % uptime
Today
Interac Operational
90 days ago
100.0 % uptime
Today
Card Present Operational
90 days ago
100.0 % uptime
Today
Card Not Present Operational
90 days ago
100.0 % uptime
Today
Point Of Sale Operational
90 days ago
100.0 % uptime
Today
MaitreD' POS Operational
90 days ago
100.0 % uptime
Today
Veloce POS Operational
90 days ago
100.0 % uptime
Today
Reporting Portals Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
VelCloud Veloce Operational
90 days ago
100.0 % uptime
Today
Databoard MaitreD' Operational
90 days ago
100.0 % uptime
Today
Amaryllis Operational
90 days ago
100.0 % uptime
Today
Funding Operational
90 days ago
100.0 % uptime
Today
Funding USA Operational
90 days ago
100.0 % uptime
Today
Funding Canada Operational
90 days ago
100.0 % uptime
Today
Funding Amaryllis Operational
90 days ago
100.0 % uptime
Today
MEV-WEB Operational
90 days ago
100.0 % uptime
Today
MEV-WEB Revenu Quebec (Quebec) Operational
90 days ago
100.0 % uptime
Today
General Operational
90 days ago
100.0 % uptime
Today
General Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 17, 2025

Unresolved incident: Funding Delay - October 17, 2025.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Completed - The scheduled maintenance has been successfully completed.
Oct 15, 09:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 08:00 EDT
Scheduled - We will be updating the DataBoard application on Wednesday, October 15, 2025, at 8:00 a.m. EST.

• The maintenance is expected to last approximately 15 minutes.
• During this time, the application may be temporarily unavailable.
• After the update, merchants will need to log back in by re-entering their credentials.

Thank you for your understanding.

Oct 14, 14:47 EDT
Resolved - Funding is complete.
Oct 15, 08:33 EDT
Monitoring - Due to the Thanksgiving bank holiday, the payment for transactions processed between October 10 and 12 will be delayed.

Funding for these transactions will be made on Tuesday, October 14, instead of Monday, October 13.

Thank you for your understanding.

Oct 6, 12:34 EDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.