Status Page
All Systems Operational

About This Site

Welcome to PayFacto's status page. Use this page to stay informed about real-time incidents which may impact service availability and production services. You can also consult upcoming scheduled maintenances for different systems.

Uptime over the past 90 days. View historical uptime.
PayFacto Payments Operational
90 days ago
100.0 % uptime
Today
Interac Operational
90 days ago
100.0 % uptime
Today
Card Present Operational
90 days ago
100.0 % uptime
Today
Card Not Present Operational
90 days ago
100.0 % uptime
Today
Point Of Sale Operational
90 days ago
100.0 % uptime
Today
MaitreD' POS Operational
90 days ago
100.0 % uptime
Today
Veloce POS Operational
90 days ago
100.0 % uptime
Today
Reporting Portals Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
VelCloud Veloce Operational
90 days ago
100.0 % uptime
Today
Databoard MaitreD' Operational
90 days ago
100.0 % uptime
Today
Funding Operational
90 days ago
100.0 % uptime
Today
Funding USA Operational
90 days ago
100.0 % uptime
Today
Funding Canada Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024
TEST PLEASE DISREGARD (Sandra) - Interac Maintenance Notice
Completed - The scheduled maintenance has been completed.
Jul 25, 16:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 15:45 EDT
Scheduled - Dear merchants and partners,

Interac will be performing a system update on July 25, 2024 from 3:45 p.m. to 4:45 p.m.

The online Interac service will be interrupted for about 20 minutes between 4:00 p.m. EST and 4:30 p.m. EST.

Any transaction attempt will fail and will need to be retried after the connectivity is resumed.

We apologize for any inconvenience this may cause you.

Thank you for your trust.
Jul 25, 15:38 EDT
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
TEST - Known issue: Funding Delay (July 19, 2024)
Resolved - This issue is now resolved. Rest assured that funding will be deposited today as previously indicated.

We apologize for any inconvenient this may have caused.

PayFacto
Jul 19, 14:50 EDT
Monitoring - This known issue is currently under investigation. We will advise you if there are further changes.

Thank you for your patience.
Jul 19, 14:46 EDT
Identified - Dear merchants, partners and resellers,

We have been notified by our processing partner that there is a delay for the July 18, 2024 deposit of transactions processed on July 19, 2024.

Funding for these transactions will be deposited later today. We will advise you if there are any further changes.

We sincerely apologize for any inconvenience this may cause.

Thank you for your understanding.
Jul 19, 14:41 EDT
TEST - Avis de délai de paiement dû au congé
Resolved - This incident has been resolved.
Jul 19, 14:36 EDT
Identified - Chers marchands et partenaires,

En raison du jour férié bancaire, les dépôts pour les transactions traitées entre le 19 et 20 juillet seront effectués le 21 juillet, au lieu du 20 juillet.

Merci de votre compréhension.

L'équipe PayFacto
Jul 19, 14:34 EDT
TEST - Holiday Funding Delay
Completed - The scheduled maintenance has been completed.
Jul 19, 14:35 EDT
Scheduled - Dear merchants and partners,

Due to the bank holiday, deposits for transactions processed between July 19 and July 20 will be made on July 21st, instead of July 20th.

Thank you for your understanding.

PayFacto Team
Jul 19, 14:30 EDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

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