Welcome to the PayFacto status page. Use this page to stay informed about real-time incidents that may affect service availability. You can also view upcoming scheduled maintenance for various systems.
PayFacto Payments
Operational
90 days ago
100.0
% uptime
Today
Interac
Operational
90 days ago
100.0
% uptime
Today
Card Present
Operational
90 days ago
100.0
% uptime
Today
Card Not Present
Operational
90 days ago
100.0
% uptime
Today
Point Of Sale
Operational
90 days ago
100.0
% uptime
Today
MaitreD' POS
Operational
90 days ago
100.0
% uptime
Today
Veloce POS
Operational
90 days ago
100.0
% uptime
Today
Reporting Portals
Operational
90 days ago
100.0
% uptime
Today
Management Portal
Operational
90 days ago
100.0
% uptime
Today
Merchant Portal
Operational
90 days ago
100.0
% uptime
Today
VelCloud Veloce
Operational
90 days ago
100.0
% uptime
Today
Databoard MaitreD'
Operational
90 days ago
100.0
% uptime
Today
Funding
Operational
90 days ago
100.0
% uptime
Today
Funding USA
Operational
90 days ago
100.0
% uptime
Today
Funding Canada
Operational
90 days ago
100.0
% uptime
Today
MEV-WEB
Operational
90 days ago
100.0
% uptime
Today
MEV-WEB Revenu Quebec (Quebec)
Operational
90 days ago
100.0
% uptime
Today
General
Operational
90 days ago
100.0
% uptime
Today
General
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Funding for the transactions impacted by the American bank holiday is complete.
Jan 21, 17:11 EST
Identified -
The issue has been identified and a fix is being implemented.
Jan 20, 09:37 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 20, 09:35 EST
Identified -
The payment of transactions processed from January 17 to January 19, 2025 will be delayed due to the American bank holiday. Funding for these transactions will be made on Tuesday January 21st instead of Monday January 20th.
Thank you for your understanding.
Jan 13, 14:57 EST
Resolved -
The funding that affected transactions processed between the 17th and 19th of January 2025 is complete.
Jan 21, 13:30 EST
Identified -
We have been notified by our banking partner that there is a delay for the January 20th, 2025 deposit of transactions processed between January 17 to 19.
Funding for these transactions should be completed today.
We sincerely apologize for any inconvenience this may cause.
Thank you for your understanding.
Jan 20, 11:18 EST