Monitoring - Payments for transactions processed on Monday, November 10 will be delayed due to the banking holiday. These transactions will be deposited on Wednesday, November 12 instead of Tuesday, November 11.
Thank you for your understanding.
Nov 10, 2025 - 13:12 EST
Welcome to the PayFacto status page. Use this page to stay informed about real-time incidents that may affect service availability. You can also view upcoming scheduled maintenance for various systems.
PayFacto Payments
Operational
90 days ago
100.0
% uptime
Today
Interac
Operational
90 days ago
100.0
% uptime
Today
Card Present
Operational
90 days ago
100.0
% uptime
Today
Card Not Present
Operational
90 days ago
100.0
% uptime
Today
Point Of Sale
Operational
90 days ago
100.0
% uptime
Today
MaitreD' POS
Operational
90 days ago
100.0
% uptime
Today
Veloce POS
Operational
90 days ago
100.0
% uptime
Today
Reporting Portals
Operational
90 days ago
100.0
% uptime
Today
Management Portal
Operational
90 days ago
100.0
% uptime
Today
Merchant Portal
Operational
90 days ago
100.0
% uptime
Today
VelCloud Veloce
Operational
90 days ago
100.0
% uptime
Today
Databoard MaitreD'
Operational
90 days ago
100.0
% uptime
Today
Amaryllis
Operational
90 days ago
100.0
% uptime
Today
Funding
Operational
90 days ago
100.0
% uptime
Today
Funding USA
Operational
90 days ago
100.0
% uptime
Today
Funding Canada
Operational
90 days ago
100.0
% uptime
Today
Funding Amaryllis
Operational
90 days ago
100.0
% uptime
Today
MEV-WEB
Operational
90 days ago
100.0
% uptime
Today
MEV-WEB Revenu Quebec (Quebec)
Operational
90 days ago
100.0
% uptime
Today
General
Operational
90 days ago
100.0
% uptime
Today
General
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Nov 13, 2025
No incidents reported today.
Nov 12, 2025
No incidents reported.
Nov 11, 2025
No incidents reported.
Nov 10, 2025
Unresolved incident: Remembrance Day Funding Delay - November 11, 2025.
Resolved -
The login issue affecting the DataBoard application for Maitre'D has been resolved. Merchants should be able to access the application as normal.
Thank you for your patience and understanding.
Nov 4, 15:18 EST
Monitoring -
Merchants are currently unable to log into their DataBoard application for Maitre'D. The cause of the problem is currently being investigated and more details will follow.
We apologize for any inconvenience this may cause you.
Thank you for your understanding.
Nov 4, 10:52 EST