Status Page
All Systems Operational

About This Site

Welcome to the PayFacto status page. Use this page to stay informed about real-time incidents that may affect service availability. You can also view upcoming scheduled maintenance for various systems.

Uptime over the past 90 days. View historical uptime.
PayFacto Payments Operational
90 days ago
100.0 % uptime
Today
Interac Operational
90 days ago
100.0 % uptime
Today
Card Present Operational
90 days ago
100.0 % uptime
Today
Card Not Present Operational
90 days ago
100.0 % uptime
Today
Point Of Sale Operational
90 days ago
100.0 % uptime
Today
MaitreD' POS Operational
90 days ago
100.0 % uptime
Today
Veloce POS Operational
90 days ago
100.0 % uptime
Today
Reporting Portals Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
VelCloud Veloce Operational
90 days ago
100.0 % uptime
Today
Databoard MaitreD' Operational
90 days ago
100.0 % uptime
Today
Funding Operational
90 days ago
100.0 % uptime
Today
Funding USA Operational
90 days ago
100.0 % uptime
Today
Funding Canada Operational
90 days ago
100.0 % uptime
Today
MEV-WEB Operational
90 days ago
100.0 % uptime
Today
MEV-WEB Revenu Quebec (Quebec) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
Upcoming Thanksgiving Funding Delay (Canada)
Resolved - This incident has been resolved.
Oct 16, 08:56 EDT
Identified - Folllowing our recent Thanksgiving Funding Delay communication, the payment of transactions processed from October 11 to 13 is completed.

Thank you for your trust.
Oct 11, 09:17 EDT
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024
Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024
DataBoard Web Service Maintenance (Maitre'D)
Completed - The scheduled maintenance has been completed.
Oct 8, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 08:00 EDT
Scheduled - Dear merchants and partners,

Please be advised we will be performing an update to our DataBoard application on Tuesday October 8, 2024 between 8:00 AM and 9:00 AM EST.

During this maintenance period, the application and web service will not be accessible. All data will be synched once the maintenance is completed.

Should you experience any issues accessing DataBoard after the maintenance period, please do not hesitate to contact us at the following email address: support.na@payfacto.com.

We apologize for any inconvenience this may cause you.

Thank you for your understanding.
Oct 4, 15:33 EDT
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